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The Hydrant Hotel

when reputation meets reach, reservations roll in

overview

Beloved by East End dog parents, The Hydrant Hotel already enjoyed word-of-mouth acclaim. But with new boutique kennels constantly popping up and Hamptons weekenders scouring Google, loyalty alone wasn’t enough to stay visible with targets online.

That’s where AW came in. Our team developed a full‑funnel plan with a fresh creative platform that kept The Hydrant top‑of‑mind from the moment someone typed dog hotel near me to the minute they were ready to click Reserve.

A colorful mural featuring large, geometric portraits of dogs covers the exterior wall of a building with a glass entrance and two red chairs outside.

BRAND DEVELOPMENT

Capture the feeling they want, and owners will fetch it

Grounded in research, we discovered one truth that outweighed price, convenience, and proximity—dog owners book where they feel absolute trust. Our creative platform made that trust tangible by spotlighting the twin emotions at the heart of every stay: tail-waggin‘ fun for pups and complete peace of mind for their humans.

Commandstyle headlines tapped into the language of obedience training to signal expertise, then twisted into indulgent fun, proving that The Hydrant delivers both safety and delight in one seamless experience.  

No matter which service took the spotlight—grooming, day care, training, or boarding—the promise remains unchanged: your dog will revel in fivestar treatment while you relax, confident you’ve made the right choice. That’s The Hydrant Effect.

Two open magazines feature dog-themed spa advertisements. One page shows a dog with cucumbers on its eyes, reading

PAID SEARCH

Sniff out the right keywords

Our paid search program divided The Hydrant’s offerings into distinct ad groups—each stacked with tightly matched keywords and tailored ad copy. This allowed us to finetune bids to the queries that signaled the highest intent, exclude lowvalue searches with rigorous negatives, and direct prospects to the most relevant landing page in a single click. AW’s hyper-focused approach fetched an impressive 67% jump in phone calls and online reservation requests. 

A smartphone screen displays a Google search for

WEBSITE DEVELOPMENT

Landing pages that guide, persuade, and rank

We developed a new website for The Hydrant featuring SEOdriven, conversion-focused landing pages for each service. Each was architected for optimal UX with scannable benefits, feature grids, transparent pricing, and expandable FAQs. Structured data, faster load times, and intentmatched metadata moved the pages up the SERP while their buyerready layouts moved visitors down the funnel, reducing bounce rate by 14%. 

SEO & CONTENT DEVELOPMENT

Content that proves you're the pack leader

Parallel to The Hydrant’s core site pages, AW rolled out and developed content for The Hydrant’s blog, blending caretaking advice with service spotlights, earning brand trust and visibility.  

Posts answered petparent questions, attracted longtail searches, and funneled readers to booking modules—driving a 21% jump in organic sessions.  

A laptop and smartphone display a website about doggie day care, featuring an article with two dogs playing and sections on dog socialization. The devices are angled against a white background.

Blogging, combined with continual on-site optimization, helped The Hydrant rank first for high-volume search keywords in their market.

A brown, curly-haired dog sits with a paw on a laptop, looking at the camera. The laptop screen displays a five-star testimonial on The Hydrant’s website. The background is a blurred indoor setting.

ONLINE REPUTATION MANAGEMENT

Turn wagging tails into real social proof

Leveraging front desk QR codes and post-stay emails, we invited owners to share their experiences. In 12 months, we helped improve The Hydrant’s Google review count by 151%, raising its rating to a near-perfect five stars. Real-time monitoring ensured every comment received a personalized reply within 24 hours. 

DISPLAY MEDIA

From locals to weekenders, reach pet parents on the move

Our display ads strategically connected with year-round East End residents and seasonal visitors planning weekend or summer getaways. By buying directly through local publication Dan’s Papers, we reached an engaged, local readership with tailored messaging—driving a 22% increase in engagement with pet parents ready to book. 

A person holds a smartphone displaying a website in front of a laptop keyboard, with a brown and white dog resting its head nearby on the laptop.
Outcomes

Within 12 months, AW’s strategic campaign delivered measurable success, including:

119%

improvement in paid search conversion rate

21%

improvement in organic search traffic

151%

increase in 4- and 5-star Google reviews

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